Find quick answers to your questions below...
Hair Extension Information

Can I brush my hair with extensions in place?
Can my hair extensions be straightened, curled, dyed?
How do I care for my hair?
How long does hair extensions usually last?
How many strands of hair do I need for a full head?
How to apply my wefted hair extensions(weaving)?
How to apply pre-glued (pre-tipped) hair extensions
How to wash my wefted hair extensions(weaving)?
Is it possible to fit the clip in hair myself
Is the extensions made of 100% human hair?
This is my first time! Where do I start?
What are hair extensions?
What can I do with my hair once the extensions are in?
What color should I choose?
What is the difference between I-Link and Kera-Link?
What is wefted hair extensions(weaving)?
What makes MyHairX the best?
What types of hair extension are there?
Will people be able to see if I am wearing clip-in extensions?
Order Status
How can I check my order status?
How long will my custom order take?
How long will my stock order take?
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
Can I modify or cancel the oder after placing?
Do you offer a discount?
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping and Returns
Can I return the item if I don't like it?
Can orders be delivered to a P.O. Box or APO/FPO address?
What delivery methods do you provide?
What is your exchange and refund policy?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
What payment methods do you accept?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit card be charged?
Buyer's Guide
How long can I keep my hair extensions in?
How much will it cost to put in hair extensions?
Which type of extensions and which application method is best?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?